Contact us

Need a hand with ReadyPack, found a bug, or have an idea for the app? Pick the address below so your message reaches the right place.

Questions and feedback

Email hello@readypack.app for general questions, feedback, or suggestions. If you’re asking for a feature, tell us what you’re trying to do and what gets in your way. A real example helps us understand the problem.

Help with the app

For sign-in trouble, missing items, or a shared bag that won’t open, email support@readypack.app. You can also check the support page for answers about accounts, sharing, and reminders.

Report a bug

Send bug reports to bugs@readypack.app. Include your device, iOS or iPadOS version, and ReadyPack version. Describe what you did, what you expected, and what happened instead. Also tell us whether it happens every time or only sometimes, and whether you were online or offline. These details help us try the same steps. A screenshot can help if the problem is visible. Please leave out passwords and anything private.

When to expect a reply

We aim to reply within two business days. If you have more details to add, reply to the same email so the conversation stays together.