Support
We're here to help you get the most out of ReadyPack.
Get in touch
Email us at support@readypack.app and we'll get back to you within two business days.
Report a bug
Found a bug? Email bugs@readypack.app with the device, OS version, and a short description of what happened.
FAQ
Frequently asked questions
- How do I reset my password?
- On the sign-in screen tap "Forgot password" and follow the email link. If you signed in with Apple or Google, manage the password through that provider.
- How do I delete my account?
- Open Settings → Account → Delete Account in the app, or email support@readypack.app and we'll process the deletion within 30 days.
- My share link doesn't work — what's wrong?
- Share links expire after a set time. Ask the sender to generate a new link from their backpack's Share menu.
- How do I cancel my Premium subscription?
- Premium is billed by the App Store or Google Play. Cancel from your device's Subscriptions screen — your access continues until the current period ends.
- I'm not getting expiry notifications.
- Check that notifications are enabled for ReadyPack in your device settings, then re-open the app so it can re-schedule reminders.